Thank you for your interest in the IT desktop support technician role at the Learning
Community Trust, based at Severndale Academy.
This is an exciting time to join our local, community-focused trust. This role is a vital part of our
journey to develop, improve and support our digital and IT services across the trust. As a key position,
this role will support young people and employees alike to access and use technology within
Severndale Academy.
The trust recognises the importance of technology, the use of technology and digital platforms to
enhance learning, improve a young person’s outcomes and to help prepare young people for life in a
digital world, alongside how technology can play a key role in assisting young people with complex
needs to navigate the world. Therefore, it is vital that the trust has key roles within the digital, IT and
data services delivery team to support young people, employees, and the community we serve in
accessing high-quality technology, and to ensure that there is a proactive and supportive service
being delivered.
The role will work closely with, and be line managed by, the Strategic IT Manager & Technical Lead at
Severndale Academy, who will support and work with IT desktop support technicians to manage the
academy’s digital estate. On a day-to-day basis, the role will work closely with the academy’s
leadership team to ensure the digital estate is meeting their needs for our core business of educating
young people.
This role is more than just a IT technician role, you will be working with key people and senior leaders
within the academy team – to ensure technology and platforms are being used to utilise full stack
capability, proactive maintenance and planning is taking place and that the digital and IT support
service is being driven in a customer focused manner, prioritising activities which have high impact in
the classroom.
It is vital that the potential candidate has a can-do attitude and is committed to their own personal
development in an ever-changing landscape of digital innovation and technology.
For more information, please download the job information pack
Please send completed application forms to: recruitment.severndale@lct.education
