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Safeguarding out of hours and useful information
To support our young people and their families, we have listed some of the out of hours services for contacting for support.
Keeping you safe
Useful links and out-of-hours safeguarding information
You can contact the safeguarding team at the relevant academy during opening hours, which can be found on each academies website. You can also request a call-back from the trust regarding a safeguarding concern, by using our contact us page.
Below are some useful links to services and advice in relation to safeguarding and wellbeing.
Useful services
Beat Eating Disorders
Beat provides Helplines for people of all ages, offering support and information about eating disorders no matter where you are in your journey.
Cerebra – Sleep advice service
At Cerebra we understand that if you have one child that doesn’t sleep, the whole family suffers. Our Sleep Advice Service offers various resources including our Guide to Sleep, workshops and a one-to-one telephone support service to help your child – and everyone in your family – get a better night’s sleep.
Child Bereavement UK
Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies. We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.
Kidscape Bulling Advice
Advice and support for bullying.
Kooth
Online services – Chat to counsellors, read articles that can help, Get support from the Kooth community.
NHS emergency mental health
NHS emergency mental health helpline.
NSPCC
Contact the NSPCC for any support in relation to child abuse.
NSPCC Away from home support
Starting school or work can be a scary step for both children and parents. We’ve got advice and tips to help keep them safe – wherever they are.
Recharge Telford
Support for people aged 12-21 who have issues with alcohol, drugs or any addiction, or live with a family member who does.
Shout
Text support for people feeling alone or struggling with their mental health.
Stonewall
Our campaigns drive positive change in public attitudes and public policy. We ensure LGBTQ+ people can thrive throughout our lives by building deep, sustained change programmes with the institutions that have the biggest impact on us, whether we’re learning, working, praying or playing sport. We make sure that the world hears and learns from LGBTQ+ communities, and our work is grounded in evidence and expertise. And we’re committed to empowering people to create change in their own communities.
Telford Stars
We provide a free, confidential and easy to access service for anyone needing support for their alcohol or drug use living in Telford and Wrekin.
The Mix
Support with mental health, relationship issues, school life and more.
Young Carers
We’ll give you practical and emotional support to give you a chance to enjoy and achieve, just like your friends and other children and young people your own age.
